FAQ'S

Shipping time

Our office is based on Maui in Hawaii, where all orders are processed within 48 business hours. We use standard USPS shipping and generally it will only take 3-5 business days to ship within the U.S.

Please allow flexible delivery if you are located in Canada, Europe, or Australia. Overnight delivery is not available at this time due to our location in the middle of the pacific.  

All shipping options come with free tracking information to track your package with guaranteed expected delivery dates. 

For more Information on our Shipping prices, terms, and policies click here.

 

CUSTOMS (if applicable):
Orders may need to clear Customs in your country. Please check if your order will incur additional import duties, taxes or other Customs
related charges. Import duties, taxes or other Customs charges will be collected by the shipping company upon delivery.

Hanakini Swim is not responsible for delays caused by the Customs department in your country. Additional costs or delays may occur during international trade. We sincerely note any additional import costs or Customs clearance delays are our of our control and hope this does not interfere with our customer relation. 

Returns & Exchanges

30 days peace of mind, some exclusions apply.

We are happy to help you swap a size, or get another item that fits you better! Please see the Returns and Exchanges page for more details.

For all returns and exchanges please email us at support@hanakiniswim.com

Products, Sizing, Kini Care

We are constantly seeking new styles that meet a level of quality and affordability for our customer. If you have any feedback on quality or sizing, or have any suggestions for us we would love to hear your voice. Please email us aloha@hanakiniswim.com so we can better serve you.

For sizing and bikini care click here

 

XOXO

Hanakini Swim